Improvement to Reduce the Rejection Rate of Defective parts in an Industrial Warehouse Company in the Metalworking Sector by Applying SPC, TPM, and 5S

Authors

DOI:

https://doi.org/10.26439/ing.ind2026.n50.8562

Keywords:

sector metalmecánico, eprocesses, SPC, TPM, 5S, metal-mechanic sector

Abstract

This paper addresses the high rejection rate of defective parts in the manufacturing of industrial structures in a metalworking company. The causes include defective raw materials, machinery failures due to lack of maintenance, low staff training, and lack of process standardization. These issues generate rework, production delays, and losses of up to USD 17 333 per year. address this problem, a discrete-event simulation model based on Statistical Process Control (SPC), Total Productive Maintenance (TPM), and the 5S methodology is proposed to evaluate improvements in the production process. The model aims to reduce the defect rate from 10% to 5,2% through quality control mechanisms, preventive maintenance, and technical training.

 

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Author Biographies

  • Noemi Yasmin Carita Galindo, Facultad de Ingeniería, Universidad de Lima, Perú

    Bachiller en Ingeniería Industrial por la Universidad de Lima. Actualmente, se desempeña como operations assistant en una empresa dedicada a la comercialización de válvulas, donde participa en la coordinación y validación de fechas de entrega, asegurando el cumplimiento oportuno de pedidos. Cuenta con experiencia en planificación de despachos, organización de reuniones interáreas y supervisión de procesos logísticos. Su trayectoria profesional evidencia interés en la optimización de procesos y la mejora de la gestión operativa, lo que contribuye a la satisfacción del cliente final.

  • Nicole Nahomi Villanueva Alarcón, Facultad de Ingeniería, Universidad de Lima, Perú

    Bachiller en Ingeniería Industrial por la Universidad de Lima. Actualmente, se desempeña como student internal en la empresa Metso Perú, donde participa en actividades vinculadas a la gestión y el análisis de procesos en entornos industriales. Cuenta con experiencia en apoyo a la optimización de procesos y al análisis organizacional, fortaleciendo habilidades en mejora continua y gestión operativa. Ha participado en el desarrollo de proyectos académicos enfocados en la eficiencia operativa y la gestión de la cadena de suministro. Sus intereses profesionales se centran en la mejora de procesos, compensaciones y analítica aplicada a la gestión empresarial.

  • Wilson David Calderón Gonzalez, Facultad de Ingeniería, Universidad de Lima, Perú

    Magíster en Administración Estratégica de Empresas por Centrum PUCP. Es ingeniero industrial por la Universidad de Lima y candidato a doctor en Administración de Empresas por la misma universidad. Actualmente, se desempeña como gerente de operaciones en una franquicia de Telefónica Movistar, donde lidera la gestión operativa a nivel nacional. Cuenta con más de dieciséis años de experiencia en operaciones, gestión comercial y finanzas en sectores como telecomunicaciones, construcción y manufactura. Asimismo, se desempeña como docente universitario de programas de pregrado y posgrado en la Universidad de Lima.

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Published

2026-06-15

Issue

Section

Quality and environment

How to Cite

Carita Galindo, N. Y., Villanueva Alarcón, N. N., & Calderón Gonzalez, W. D. (2026). Improvement to Reduce the Rejection Rate of Defective parts in an Industrial Warehouse Company in the Metalworking Sector by Applying SPC, TPM, and 5S. Ingeniería Industrial, 50, 176-198. https://doi.org/10.26439/ing.ind2026.n50.8562