Impact of Brand Equity on Purchase Intention: A Gender- and Age-Differentiated Analysis in Ceramics Import
DOI:
https://doi.org/10.26439/pjm2025.n002.7822Keywords:
brand association, indicators, brand equity, perceived quality, brand awareness, purchase intention, brand loyaltyAbstract
Objective: This study aims to determine the relationship between brand equity and consumers’
purchase intention, considering four key dimensions: brand awareness, brand association,
perceived quality, and brand loyalty in the case of Ceramics Import. Methodology: The research
followed a quantitative approach with a cross-sectional, non-experimental design. Data were
collected through surveys administered to a sample of 450 customers of the company, selected
using non-probability convenience sampling. Data analysis was conducted using SPSS software
(version 27) along with multiple linear correlation and regression analyses to assess the
relationship between the variables. Results: The findings highlight the importance of building
and maintaining strong brand equity as a key factor in influencing consumer purchase decisions.
The strongest correlation was observed between overall brand equity and purchase intention
(r = .573). Gender-based analysis revealed that brand awareness and brand association are
significant predictors for both men and women. Age-based segmentation further indicates
that brand association is significant across all age groups, and exerts greater influence among
consumers over forty-five years old. Conclusion: Brand association and overall brand equity
emerge as the main predictors of purchase intention, showing consistent effects regardless
of gender or age. Originality / value: This study provides valuable empirical evidence for the
development of marketing strategies aimed at strengthening brand positioning and consumer
preference, thereby supporting more effective decision-making in competitive contexts.
Downloads
References
Aaker, D. A. (1991). Managing brand equity. Free Press.
Aaker, D. A. (1992). The value of brand equity. Journal of Business Strategy, 13(4), 27-32. https://doi.org/10.1108/eb039503
Aaker, D. A. (1994). Gestión del valor de la marca: capitalizar el valor de la marca. Díaz de Santos.
Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3),
347-356. https://doi.org/10.2307/3151897
Aakko, M., & Niinimäki, K. (2022). Quality matters: Reviewing the connections between perceived quality and clothing use time. Journal of Fashion Marketing and Management: An International Journal, 26(1), 107-125. https://doi.org/10.1108/JFMM-09-2020-0192
Ahmed, N., Li, C., Khan, A., Qalati, S. A., Naz, S., & Rana, F. (2020). Purchase intention toward organic food among young consumers using theory of planned behavior: Role of environmental concerns and environmental awareness. Journal of Environmental Planning and Management, 64(5), 796-822. https://doi.org/10.1080/09640568.2020.1785404
Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. En J. Kuhl & J. Beckmann (Eds.), Action control: From cognition to behavior (pp. 11-39). Springer. https://doi.org/10.1007/978-3-642-69746-3_2
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Alalawneh, A. A., Al-Omar, S. Y. S., & Alkhatib, S. (2022). The complexity of interaction between social media platforms and organizational performance. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 169. https://doi.org/10.3390/joitmc8040169
Aliaga Fidel, J. E. (2024). Purchase intention and jits relationship with the online purchasing behavior of Peruvian buyers, application of the UTAUT model [Tesis de licenciatura, Universidad Continental]. Repositorio de la Universidad Continental. https://repositorio.continental.edu.pe/bitstream/20.500.12394/15930/5/IV_FCE_318_TE_Aliaga_Fidel_2024.pdf.pdf
Amat Rodrigo, J. (2016). Correlación lineal y regresión lineal simple. Ciencia de datos. https://cienciadedatos.net/documentos/24_correlacion_y_regresion_lineal
Belén del Río, A., Vázquez, R., & Iglesias, V. (2001). The effects of brand associations on consumer response. Journal of Consumer Marketing, 18(5), 410-425. https://doi.org/10.1108/07363760110398808
Bian, Q., & Forsythe, S. (2012). Purchase intention for luxury brands: A cross cultural comparison. Journal of Business Research, 65(10), 1443-1451. https://doi.org/10.1016/j.jbusres.2011.10.010
Blanco-González, A., Martín-Armario, E., & Mercado Idoeta, C. (2013). La influencia de las actitudes en la intención de compra del coleccionista. Revista Europea de Dirección y Economía de la Empresa, 22(2), 61-68. https://doi.org/10.1016/j.redee.2012.07.007
Campagna, C. L., Donthu, N., & Yoo, B. (2023). Brand authenticity: Literature review, comprehensive definition, and an amalgamated scale. Journal of Marketing Theory and Practice, 31(2), 129-145. https://doi.org/10.1080/10696679.2021.2018937
Canguende-Valentim, C. F., & Vale, V. T. (2023). The effect of value perceptions on luxury purchase intentions: An Angolan market perspective. Journal of Global Marketing, 36(2), 112-126. https://doi.org/10.1080/08911762.2022.2143462
Cardoso, A., Gabriel, M., Figueiredo, J., Oliveira, I., Rêgo, R., Silva, R., Oliveira, M., & Meirinhos, G. (2022). Trust and loyalty in building the brand relationship with the customer: Empirical analysis in a retail chain in northern Brazil. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 109. https://doi.org/10.3390/joitmc8030109
Chen, T.-Y., Yeh, T.-L., & Jheng, W.-S. (2012). Factors influencing brand association. African Journal of Business Management, 7(19), 1914-1926.
Çifci, S., Ekinci, Y., Whyatt, G., Japutra, A., Molinillo, S., & Siala, H. (2016). A cross validation of consumer-based brand equity models: Driving customer equity in retail brands. Journal of Business Research, 69(9), 3740-3747. https://doi.org/10.1016/j.jbusres.2015.12.066
Civelek, M. E., & Ertemel, A. V. (2020). The role of brand equity and perceived value for stimulating purchase intention in B2C e-commerce web sites. Business and Economics Research Journal, 10(1), 233-243. https://doi.org/10.20409/berj.2019.165
Clark, T., Foster, L., Sloan, L., & Bryman, A. (2021). Bryman’s social research methods. Oxford University Press.
Cobb-Walgren, C. J., Ruble, C. A., & Donthu, N. (1995). Brand equity, Brand preference, and purchase intent. Journal of Advertising, 24(3), 25-40. https://doi.org/10.1080/00913367.1995.10673481
Delgado-Ballester, E., & Hernández-Espallardo, M. (2008). Effect of brand associations on consumer reactions to unknown on-line brands. International Journal of Electronic Commerce, 12(3), 81-113. https://doi.org/10.2753/JEC1086-4415120305
Dobre, C., Milovan, A.-M., Duțu, C., Preda, G., & Agapie, A. (2021). The common values of social media marketing and luxury brands. The millennials and generation Z perspective. Journal of Theoretical and Applied Electronic Commerce Research, 16(7), 2532-2553. https://doi.org/10.3390/jtaer16070139
Ebrahim, R., Ghoneim, A., Irani, Z., & Fan, Y. (2016). A brand preference and repurchase intention model: the role of consumer experience. Journal of Marketing Management, 32(13-14), 1230-1259. https://doi.org/10.1080/0267257X.2016.1150322
Fishbein, M. (1967). Readings in attitude theory and measurement. Wiley.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Addison-Wesley.
Foroudi, P., Jin, Z., Gupta, S., Foroudi, M. M., & Kitchen, P. J. (2018). Perceptional components of brand equity: Configuring the symmetrical and asymmetrical paths to brand loyalty and brand purchase intention. Journal of Business Research, 89, 462-474. https://doi.org/10.1016/j.jbusres.2018.01.031
Gandhi, M., Ubba, S., & Jyoti. (2023). Effect of consumer value perception on consumer purchase intention: A case of private label apparels. Global Business Review. https://doi.org/10.1177/09721509231166256
García-Salirrosas, E. E., Millones-Liza, D. Y., Esponda-Pérez, J. A., Acevedo-Duque, Á., Müller-Pérez, J., & Sánchez Díaz, L. C. (2022). Factors influencing loyalty to health food brands: An analysis from the value perceived by the Peruvian consumer. Sustainability, 14(17), 10529. https://doi.org/10.3390/su141710529
Górska-Warsewicz, H. (2020). Factors determining city brand equity—A systematic literature review. Sustainability, 12(19), 7858. https://doi.org/10.3390/su12197858
Gupta, S., Gallear, D., Rudd, J., & Foroudi, P. (2020). The impact of brand value on brand competitiveness. Journal of Business Research, 112, 210-222. https://doi.org/10.1016/j.jbusres.2020.02.033
Gürhan-Canli, Z., Sarial-Abi, G., & Hayran, C. (2018). Consumers and brands across the globe: Research synthesis and new directions. Journal of International Marketing, 26(1), 96-117. https://doi.org/10.1509/jim.17.0063
Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7-23. https://doi.org/10.1108/PRR-08-2017-0034
Hanslim, F., Jaya, H. P., & Prasetyawati, Y. R. (2020). The influence of perceived quality on product purchase intention through event. Communicare: Journal of Communication Studies, 7(2), 121-134. https://doi.org/10.37535/101007220202
Hasani, A., Kokthi, E., Zoto, O., Berisha, K., & Miftari, I. (2022). Analyzing consumer perception on quality and safety of frozen foods in emerging economies: Evidence from Albania and Kosovo. Foods, 11(9), 1247. https://doi.org/10.3390/foods11091247
Hess, A. C., & Melnyk, V. (2016). Pink or blue? The impact of gender cues on brand perceptions. European Journal of Marketing, 50(9-10), 1550-1574. https://doi.org/10.1108/EJM-11-2014-0723
Homburg, C., Klarmann, M., & Schmitt, J. (2010). Brand awareness in business markets: When is it related to firm performance? International Journal of Research in Marketing, 27(3),
201-212. https://doi.org/10.1016/j.ijresmar.2010.03.004
Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. Journal of Consumer Research, 17(2), 141-148. https://doi.org/10.1086/208544
Huang, R., & Sarigöllü, E. (2012). How brand awareness relates to market outcome, brand equity, and the marketing mix. Journal of Business Research, 65(1), 92-99. https://doi.org/10.1016/j.jbusres.2011.02.003
Huerta-Soto, R., Ramirez-Asis, H., Mukthar, K. P. J., Rurush-Asencio, R., Villanueva-Calderón, J., & Zarzosa-Marquez, E. (2023). Purchase intention based on the brand value of pharmacies in a locality of the Peruvian highlands. En B. Alareeni, A. Hamdan, R. Khamis & R. El Khoury (Eds.), Digitalisation: Opportunities and challenges for business (pp. 67-78). Springer. https://doi.org/10.1007/978-3-031-26956-1_7
Husain, R., Ahmad, A., & Khan, B. M. (2022). The impact of brand equity, status consumption, and brand trust on purchase intention of luxury brands. Cogent Business & Management, 9(1), 2034234. https://doi.org/10.1080/23311975.2022.2034234
Jacoby, J., & Kyner, D. B. (1973). Brand loyalty vs. repeat purchasing behavior. Journal of Marketing Research, 10(1), 1-9. https://doi.org/10.1177/002224377301000101
Jeon, H. M., & Yoo, S. R. (2021). The relationship between brand experience and consumer-based brand equity in grocerants. Service Business, 15, 369-389. https://doi.org/10.1007/s11628-021-00439-8
Kabacińska, K., Vu, K., Tam, M., Edwards, O., Miller, W. C., & Robillard, J. M. (2023). “Functioning better is doing better”: Older adults’ priorities for the evaluation of assistive technology. Assistive Technology, 35(4), 367-373. https://doi.org/10.1080/10400435.2022.2113180
Karagiorgos, T., Lianopoulos, Y., Alexandris, K., & Kouthouris, C. (2023). The role of brand associations on the development of place attachment into outdoor adventure tourism destinations. Journal of Outdoor Recreation and Tourism, 42, 100617. https://doi.org/10.1016/j.jort.2023.100617
Karpinska-Krakowiak, M. (2021). Women are more likely to buy unknown brands than men: The effects of gender and known versus unknown brands on purchase intentions. Journal of Retailing and Consumer Services, 58, 102273. https://doi.org/10.1016/j.jretconser.2020.102273
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22. https://doi.org/10.1177/002224299305700101
Keller, K., & Swaminathan, V. (2020). Strategic brand management: Building, measuring, and managing brand equity (5.a ed.). Pearson.
Kirchoff, J. F., Nichols, B. S., & Rowe, W. J. (2019). The impact of functional integration on perceived risk and consumer-based brand equity. Journal of Strategic Marketing, 27(2), 136-150. https://doi.org/10.1080/0965254X.2017.1384746
Koll, O., & Wallpach, S. von. (2014). Intended brand associations: Do they really drive consumer response? Journal of Business Research, 67(7), 1501-1507. https://doi.org/10.1016/j.jbusres.2013.06.010
Lambert-Pandraud, R., Laurent, G., Mullet, E., & Yoon, C. (2017). Impact of age on brand awareness sets: A turning point in consumers’ early 60s. Marketing Letters, 28, 205-218. https://doi.org/10.1007/s11002-016-9407-0
Leclercq-Machado, L., Alvarez-Risco, A., Gómez-Prado, R., Cuya-Velásquez, B. B., Esquerre-Botton, S., Morales-Ríos, F., Almanza-Cruz, C., Castillo-Benancio, S., Anderson-Seminario, M. de las M., Del-Aguila-Arcentales, S., & Yáñez, J. A. (2022). Sustainable fashion and consumption patterns in Peru: An environmental-attitude-intention-behavior analysis. Sustainability, 14(16), 9965. https://doi.org/10.3390/su14169965
Li, X., Niu, Y., & Xu, J. (2023). Factors affecting purchase intention of Hanfu: Considering product identification, cultural motivation, and perceived authenticity. Behavioral Sciences, 13(8), 689. https://doi.org/10.3390/bs13080689
Lieven, T., & Hildebrand, C. (2016). The impact of brand gender on brand equity. International Marketing Review, 33(2), 178-195. https://doi.org/10.1108/IMR-08-2014-0276
Lieven, T., Grohmann, B., Herrmann, A., Landwehr, J. R., & Tilburg, M. van. (2015). The effect of brand design on brand gender perceptions and brand preference. European Journal of Marketing, 49(1-2), 146-169. https://doi.org/10.1108/EJM-08-2012-0456
Lim, H.-R., & An, S. (2021). Intention to purchase wellbeing food among Korean consumers: An application of the theory of planned behavior. Food Quality and Preference, 88, 104101. https://doi.org/10.1016/j.foodqual.2020.104101
Liu, M. T., Liu, Y., & Mo, Z. (2020). Moral norm is the key. Asia Pacific Journal of Marketing and Logistics, 32(8), 1823-1841. https://doi.org/10.1108/APJML-05-2019-0285
Loureiro, S. M. C., Ruediger, K. H., & Demetris, V. (2012). Brand emotional connection and loyalty. Journal of Brand Management, 20, 13-27. https://doi.org/10.1057/bm.2012.3
Lu, A. C. C., Gursoy, D., & Lu, C. Y. (2015). Authenticity perceptions, brand equity and brand choice intention: The case of ethnic restaurants. International Journal of Hospitality Management, 50, 36-45. https://doi.org/10.1016/j.ijhm.2015.07.008
Maier, D., Maier, A., Așchilean, I., Anastasiu, L., & Gavriș, O. (2020). The relationship between innovation and sustainability: A bibliometric review of the literature. Sustainability, 12(10), 4083. https://doi.org/10.3390/su12104083
Masa’deh, R., Al-Haddad, S., Al Abed, D., Khalil, H., AlMomani, L., & Khirfan, T. (2021). The impact of social media activities on brand equity. Information, 12(11), 477. https://doi.org/10.3390/info12110477
McKercher, B. (2023). Age or generation? Understanding behaviour differences. Annals of Tourism Research, 103, 103656. https://doi.org/10.1016/j.annals.2023.103656
Moretta Tartaglione, A., Cavacece, Y., Russo, G., & Granata, G. (2019). A systematic mapping study on customer loyalty and brand management. Administrative Sciences, 9(1), 8. https://doi.org/10.3390/admsci9010008
Mostafa, R. B., & Kasamani, T. (2021). Brand experience and brand loyalty: Is it a matter of emotions? Asia Pacific Journal of Marketing and Logistics, 33(4), 1033-1051. https://doi.org/10.1108/APJML-11-2019-0669
Muñoz, C. (2020) La lealtad de marca y su influencia en la de decisión de compra de zapatillas deportivas en jóvenes entre 18 a 35 años en Lima Metropolitana [Tesis de bachillerato, Universidad Peruana de Ciencias Aplicadas]. Repositorio Académico UPC. http://hdl.handle.net/10757/651917
Nam, J., Ekinci, Y., & Whyatt, G. (2011). Brand equity, brand loyalty and consumer satisfaction. Annals of Tourism Research, 38(3), 1009-1030. https://doi.org/10.1016/j.annals.2011.01.015
Nawaz, S., Jiang, Y., Alam, F., & Nawaz, M. Z. (2020). Role of brand love and consumers’ demographics in building consumer–brand relationship. Sage Open, 10(4). https://doi.org/10.1177/2158244020983005
Ndhlovu, T., & Maree, T. (2023). The central role of consumer–brand engagement in product and service brand contexts. Journal of Marketing Analytics, 12, 944-961. https://doi.org/10.1057/s41270-023-00241-7
Omoruyi, O., & Chinomona, E. (2019). Evaluating the effects of brand advertising, brand element and brand awareness on purchasing intention. Journal of Contemporary Management, 16(1), 422-449. https://doi.org/10.35683/jcm19012.0021
Pang, J., & Ding, Y. (2021). Blending package shape with the gender dimension of brand image: How and why? International Journal of Research in Marketing, 38(1), 216-231. https://doi.org/10.1016/j.ijresmar.2020.06.003
Pang, S. M., Tan, B. C., & Lau, T. C. (2021). Antecedents of consumers’ purchase intention towards organic food: Integration of theory of planned behavior and protection motivation theory. Sustainability, 13(9), 5218. https://doi.org/10.3390/su13095218
Paul, J., Modi, A., & Patel, J. (2016). Predicting green product consumption using theory of planned behavior and reasoned action. Journal of Retailing and Consumer Services, 29, 123-134. https://doi.org/10.1016/j.jretconser.2015.11.006
Pourazad, N., Stocchi, L., & Pare, V. (2019). Brand attribute associations, emotional consumer-brand relationship and evaluation of brand extensions. Australasian Marketing Journal, 27(4), 249-260. https://doi.org/10.1016/j.ausmj.2019.07.004
Ramadania, R., Suh, J., Rosyadi, R., Purmono, B. B., & Rahmawati, R. (2023). Consumer ethnocentrism, cultural sensitivity, brand credibility on purchase intentions of domestic cosmetics. Cogent Business & Management, 10(2), 2229551. https://doi.org/10.1080/23311975.2023.2229551
Rizwan, S., Al-Malkawi, H.-A., Gadar, K., Sentosa, I., & Abdullah, N. (2021). Impact of brand equity on purchase intentions: empirical evidence from the health industry of the United Arab Emirates. ISRA International Journal of Islamic Finance, 13(3), 349-365. https://doi.org/10.1108/IJIF-07-2019-0105
Rossiter, J. R. (2014). ‘Branding’ explained: Defining and measuring brand awareness and brand attitude. Journal of Brand Management, 21, 533-540. https://doi.org/10.1057/bm.2014.33
Roth-Cohen, O., Rosenberg, H., & Lissitsa, S. (2021). Are you talking to me? Generation X, Y, Z responses to mobile advertising. Convergence, 28(3), 761-780. https://doi.org/10.1177/13548565211047342
Schivinski, B., & Dabrowski, D. (2014). The effect of social media communication on consumer perceptions of brands. Journal of Marketing Communications, 22, 189-214. https://doi.org/10.1080/13527266.2013.871323
Shalender, K., & Sharma, N. (2021). Using extended theory of planned behaviour (TPB) to predict adoption intention of electric vehicles in India. Environment, Development and Sustainability, 23, 665-681. https://doi.org/10.1007/s10668-020-00602-7
Shariq, M. (2019). A study of brand equity formation in the fast moving consumer goods category. Jindal Journal of Business Research, 8(1), 36-50. https://doi.org/10.1177/2278682118823306
Singh, K. K. (2022). Research methodology in social science. K. K. Publications.
Sobieraj, S., & Krämer, N. C. (2020). Similarities and differences between genders in the usage of computer with different levels of technological complexity. Computers in Human Behavior, 104, 106145. https://doi.org/10.1016/j.chb.2019.09.021
Srivastava, R. K. (2015). How differing demographic factors impact consumers’ loyalty towards national or international fast food chains: A comparative study in emerging fast food chains. British Food Journal, 117(4), 1354-1376. https://doi.org/10.1108/BFJ-07-2014-0230
Su, J. (2016). Examining the relationships among the brand equity dimensions. Asia Pacific Journal of Marketing and Logistics, 28(3), 464-480. https://doi.org/10.1108/APJML-01-2015-0004
Tansil, M. J., & Tielung, M. M. V. (2014). The effect of perceived price and perceived quality on purchase intention at Shmily Cupcakes store Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 2(3), 1290-1299. https://www.neliti.com/id/publications/2289/the-effect-of-perceived-price-and-perceived-quality-on-purchase-intention-at-shm
Thangavel, P., Pathak, P., & Chandra, B. (2019). Consumer decision-making style of gen Z: A generational cohort analysis. Global Business Review, 23(3), 710-728. https://doi.org/10.1177/0972150919880128
Uyanık, G. K., & Güler, N. (2013). A study on multiple linear regression analysis. Procedia - Social and Behavioral Sciences, 106, 234-240. https://doi.org/10.1016/j.sbspro.2013.12.027
Vera-Reino, J. L., Ugalde, C., Piedra-Aguilera, M. A., & Quirindumbay, D. (2022). Influencia del valor de la marca en la intención de compra por tamaño de empresa. Revista Academia & Negocios, 8(2), 139-154. https://www.redalyc.org/journal/5608/560872306010/html/
Wang, C., Liu, T., Zhu, Y., Wang, H., Wang, X., & Zhao, S. (2023). The influence of consumer perception on purchase intention: Evidence from cross-border e-commerce platforms. Heliyon, 9(11), e21617. https://www.cell.com/heliyon/fulltext/S2405-8440(23)08825-4
Whalen, E. A., Bowen, J. T., & Baloglu, S. (2023). Comparison of generational loyalty models and loyalty programs for millennial, generation X, and baby boomer hotel customers. Journal of Hospitality and Tourism Insights, 7(4), 2328-2346. https://doi.org/10.1108/JHTI-01-2023-0053
Xue, J., Zhou, Z., Zhang, L., & Majeed, S. (2020). Do brand competence and warmth always influence purchase intention? The moderating role of gender. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.00248
Yates, S., Kirby, J., & Lockley, E. (2015). Digital media use: Differences and inequalities in relation to class and age. Sociological Research Online, 20(4), 71-91. https://doi.org/10.5153/sro.3751
Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1-14. https://doi.org/10.1016/S0148-2963(99)00098-3
Zhang, C., Kashmiri, S., & Cinelli, M. (2019). How does brand age influence consumer attitudes toward a firm’s unethical behavior? Journal of Business Ethics, 158(3), 699-711. https://doi.org/10.1007/s10551-017-3696-y
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
All works published in the journal are subject to a Creative Commons CC BY 4.0 license. This license allows the material to be shared in any medium or format, as well as adapted, transformed, and used as a basis for new works for any purpose, provided that the authorship and the original source of publication are properly acknowledged.

(2)_.png)
.png)



