Identificación y análisis de estrategias de resiliencia del sector retail frente a disrupciones en la cadena de suministro
Resumen
Frente a la creciente problemática sobre disrupciones que afectan a la cadena de suministro de empresas alrededor del mundo, el presente artículo busca brindar un aporte teórico basado en la recopilación de estrategias de resiliencia que las enfrenta y de los conceptos que ello conlleva, tales como la capacidad proactiva, reactiva y restaurativa. Además, se realizó una revisión profunda de la literatura de la clasificación de los conceptos relevantes encontrados y la validación y discusión de la mano de expertos de un sector poco abarcado previamente: el retail en el Perú. Además, se identificaron las principales estrategias de resiliencia en diferentes cadenas de suministros a nivel global que podrían aplicarse al sector anteriormente mencionado. A estas se las agrupó en dieciséis macroestrategias propuestas, frente a ocho grandes disrupciones, y se aplicaron en tres fases de resiliencia (preparación, respuesta y recuperación). Se espera que los resultados sirvan de guía para pequeñas, medianas o grandes empresas frente a futuros acontecimientos locales o globales que puedan afectar su cadena de suministro.
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