CSR strategies to increase sustainability and improve human capital management in a construction SME

Authors

DOI:

https://doi.org/10.26439/ciii2024.7791

Keywords:

sustainability, human capital management, corporate social responsibility, CSR, SMEs

Abstract

The research focuses on adapting corporate social responsibility measures to a construction SME, addressing fluctuations in the number of workers per 100 000 soles of income. After a literature review, CSR was chosen for its potential in human capital management and improving corporate reputation. Following implementation, employee satisfaction improved, procedures were established to manage social sustainability indicators, a CSR policy was declared, and a strategy to retain personnel was designed. Simulation validated the effectiveness of the procedures. It is concluded that CSR benefits both financially and non-financially for SMEs. Future research is recommended to explore other sustainability pillars.

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Author Biographies

  • Orlando Sáenz Aguinaga, Carrera de Ingeniería Industrial Universidad de Lima, Perú

    Bachiller en Ingeniería Industrial por la Universidad de Lima. Actualmente, es asistente de SIG en Binswanger. Su inclinación principal es hacia la mejora de procesos empresariales y sistemas de gestión con el objetivo de alinear las operaciones de una empresa hacia los estándares internacionales relacionados a la calidad, seguridad, medioambiente y responsabilidad social empresarial.

  • Adrián Paz Vega, Carrera de Ingeniería Industrial Universidad de Lima, Perú

    Bachiller en Ingeniería Industrial de la Universidad de Lima. Actualmente, es asesor de ventas en Proyectos Asesoramiento y Construcción Ingenieros S. A. C.

  • Jorge Montoya Barragán, Carrera de Ingeniería Industrial Universidad de Lima, Perú

    Magister en Administración de Negocios por Instituto Centroamericano de Administración de Empresas de Costa Rica y la Universidad Adolfo Ibañez de Chile, y es ingeniero industrial por la Universidad de Lima. Actualmente, es gerente de logística en Senati y es profesor a tiempo parcial en la carrera de Ingeniería Industrial de la Universidad de Lima. Anteriormente, trabajó en Servicios Aéreos de Los Andes como gerente de logística, en ICCGSA como subgerente de soporte de equipos, en LATAM Airlines como subgerente de logística y gestión de materiales, en Tiendas por Departamento Ripley S. A. C. como head inventory manager y en Química Suiza como jefe de picking y despacho en el centro de distribución de Santa Anita. Es coautor de artículos científicos sobre inteligencia industrial y mejora de procesos, publicados en la revista Ingeniería Industrial de la Universidad de Lima.

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Published

2025-05-02

Issue

No. 003 (2024): III Congreso Internacional de Ingeniería Industrial

Section

Ponencias