Revisión de literatura sobre las barreras a la transformación digital y su relación con el rendimiento financiero

Palabras clave: transformación digital, barreras, rentabilidad, rendimiento financiero

Resumen

La transformación digital es una actividad que han venido adoptando las empresas para aprovechar los desarrollos tecnológicos digitales y mantenerse a la vanguardia empresarial rentablemente. El propósito del presente análisis es realizar una revisión de la literatura relacionada con la transformación digital, las barreras que existen para alcanzarla y su rendimiento financiero. A través de una revisión de 59 artículos, se definió un marco conceptual con nueve definiciones para la transformación digital, nueve para las barreras a la innovación y cinco para el rendimiento financiero. Los principales hallazgos son que existen barreras para el desarrollo de la transformación digital empresarial, pero difieren según la industria y país; por otro lado, el beneficio financiero no es claro y depende del contexto.

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Citas

Agrawal, P., Narain, R. y Ullah, I. (2020). Analysis of Barriers in Implementation of Digital Transformation of Supply Chain Using Interpretive Structural Modelling Approach. Journal of Modelling in Management, 15(1), 297-317. https://doi.org/10.1108/JM2-03-2019-0066

Andriole, S. (2017). Five Myths About Digital Transformation. MIT Sloan Management Review, 58(3), 20-22.

Borins, S. (2001). Innovation, Success and Failure in Public Management Research: Some Methodological Reflections. Public Management Review, 3(1), 3-17. https://doi.org/10.1080/14616670010009423

Bouwman, H., Nikou, S. y de Reuver, M. (2019). Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? Telecommunications Policy, 43(9), 101828. https://doi.org/10.1016/j.telpol.2019.101828

Cenfetelli, R. T. y Schwarz, A. (2011). Identifying and Testing the Inhibitors of Technology Usage Intentions. Information Systems Research, 22(4), 808-823. https://doi.org/10.1287/isre.1100.0295

Chanias, S., Myers, M. D., y Hess, T. (2019). Digital Transformation Strategy Making in Pre-Digital Organizations: The Case of a Financial Services Provider. Journal of Strategic Information Systems, 28(1), 17-33.

Cichosz, M., Wallenburg, C. M. y Knemeyer, A. M. (2020). Digital Transformation at Logistics Service Providers: Barriers, Success Factors and Leading Practices. International Journal of Logistics Management, 31(2), 209-238.

Demirkan, H., Spohrer, J. C. y Welser, J. J. (2016). Digital Innovation and Strategic Transformation. IT Professional, 18(6), 14-18. https://doi.org/10.1287/isre.1100.0295

Fitzgerald, M., Kruschwitz, N., Bonnet, D. y Welch, M. (2013). Embracing Digital Technology: A New Strategic Imperative. MIT Sloan Management Review, 55(2), 1-12.

Fletcher, G. y Griffiths, M. (2020). Digital Transformation During a Lockdown. International Journal of Information Management, ahead-of-p(ahead-of-print). https://doi.org/10.1016/j.ijinfomgt.2020.102185

Horváth, D. y Szabó, R. Z. (2019). Driving Forces and Barriers of Industry 4.0: Do Multinational and Small and Medium-Sized Companies Have Equal Opportunities? Technological Forecasting and Social Change, 146, 119-132. https://doi.org/10.1016/j.techfore.2019.05.021

Johnson, M. (2010). Barriers to Innovation Adoption: A Study of E-Markets. Industrial Management & Data Systems, 110(2), 157-174. https://doi.org/10.1108/02635571011020287

Khin, S. y Ho, T. C. F. (2019). Digital Technology, Digital Capability and Organizational Performance: A Mediating Role of Digital Innovation. International Journal of Innovation Science, 11(2), 177-195. h https://doi.org/10.1108/IJIS-08-2018-0083

Lanford, M., Corwin, Z. B., Maruco, T. y Ochsner, A. (2019). Institutional Barriers to Innovation: Lessons From a Digital Intervention for Underrepresented Students Applying to College. Journal of Research on Technology in Education, 51(3), 203-216. https://doi.org/10.1080/15391523.2019.1576558

ps Legner, C., Eymann, T., Hess, T., Matt, C., Böhmann, T., Drews, P., Mädche, A., Urbach, N. y Ahlemann, F. (2017). Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community. Business & Information Systems Engineering, 59(4), 301-308. https://doi.org/10.1007/s12599-017-0484-2

Li, L., Su, F., Zhang, W. y Mao, J. Y. (2017). Digital Transformation by SME Entrepreneurs: A Capability Perspective. Information Systems Journal, 28(6), 1129-1157.

Pellegrino, G. (2018). Barriers to Innovation in Young and Mature Firms. Journal of Evolutionary Economics, 28(1), 181-206. https://doi.org/10.1007/s00191-017-0538-0

Singh, A. y Hess, T. (2017). How Chief Digital Officers Promote the Digital Transformation of their Companies. MIS Quarterly Executive, 16(1), 1-17.

Stentoft, J., Adsbøll Wickstrøm, K., Philipsen, K. y Haug, A. (2020). Drivers and Barriers for Industry 4.0 Readiness and Practice: Empirical Evidence from Small and Medium-Sized Manufacturers. Production Planning and Control, 1-18. https://doi.org/10.1080/09537287.2020.1768318

Van der Burg, M. y Van den Bulck, H. (2017). Why are Traditional Newspaper Publishers Still Surviving in the Digital Era? The impact of Long-Term trends on the Flemish Newspaper Industry’s Financing, 1990–2014. Journal of Media Business Studies, 14(2), 82-115. https://doi.org/10.1080/16522354.2017.1290024

Veselovsky, M. Y., Izmailova, M. A., Yunusov, L. A., y Yunusov, I. A. (2019). Quality of Digital Transformation Management on the Way of Formation of Innovative Economy of Russia. Quality - Access to Success, 20(169), 66-71.

Vial, G. (2019). Understanding Digital Transformation: A Review and a Research Agenda. Journal of Strategic Information Systems, 28(2), 118-144. https://doi.org/10.1016/j.jsis.2019.01.003

Westerman, G. (2018). Your Company Doesn’t Need a Digital Strategy. MIT Sloan Management Review, 59(3), 1-5.

Westerman, G., Bonnet, D. y McAfee, A. (2014). Leading Digital: Turning Technology into Business Transformation. Boston, MA: Harvard Business Review Press.

Westerman, G., Soule, D. L. y Eswaran, A. (2019). Building Digital Ready Culture in Traditional Organizations. MIT Sloan Management Review, 60(4), 59-68.

Publicado
2020-12-22
Cómo citar
Ahomed, R. (2020). Revisión de literatura sobre las barreras a la transformación digital y su relación con el rendimiento financiero. Interfases, (013), 31-38. https://doi.org/10.26439/interfases2020.n013.5026
Sección
Artículos de investigación